Support
Kingdom Defender: Castle Wars
Need help, found a bug or want to report a player? Email us and we usually reply within 2 business days.
Please include your device model, iOS version and, if you have one, the email of your game account.
Frequently asked questions
How do I keep my progress?
Open Settings and tap Sign Up to create an account. Your progress is saved to the cloud and you can log in on another device to continue. Guest progress is stored only on your device.
I forgot my password.
On the Log In screen tap "Forgot password?" and follow the link sent to your email.
How do I report or block someone in chat?
Tap the player's message in World Chat and choose Report or Block. Reports are reviewed and abusive messages are removed.
How do I delete my account and data?
Email us from the address of your game account with the subject "Delete my account". We delete the account, cloud save, ranking entry and chat messages within 30 days.
There is no sound.
Check that Music and Sound Effects are on in the game's Settings and that your device volume is up.